MC uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Website (“Website Navigational Information”). As described more fully below, we use these cookies or similar technologies to analyze trends, administer the Website and Services, track users’ movements around our Website and Services, and provide personalize content. This section describes the types of Website Navigational Information used on the Company’s Websits and Services, and how this information may be used.
Cookies
MC uses cookies to make interactions with the Company’s Website easy and meaningful. When you visit our Website, MemberConnection's servers send a cookie to your computer or device. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to MC, either by opening an account or filling out a Web form (such as a “Schedule a Demo”) or have previously identified yourself to MC, you remain anonymous to us.
MC uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Websites or Services.
The following sets out how memberconnection.com uses different categories of cookies and your options for managing cookies’ settings:
In particular, MC uses the following cookies:
| Cookie name |
Purpose |
Type of cookie |
Expiry |
| .ASPXANONYMOUS |
Allows connection without authentication |
Required |
At the end of the session |
| __RequestVerificationToken |
Anti-forgery cookie that blocks the transmission of unauthorized data to the website ("Cross-Site Request Forgery").
|
Required |
At the end of the session |
| dnn_IsMobile |
Identifies the type of connected device
|
Required |
At the end of the session |
| language |
Identifies the user's language |
Required |
At the end of the session |
| .DOTNETNUKE |
Identifies the user if authenticated on the website |
Required |
At the end of the session or after 20 hours if the "Remember me" option is activated |
| EU_Optin |
Identifies whether the user has read and consented to MC's cookie policy |
Required |
1 year |
| sessionID |
This is a unique identifier for a logged in user |
Required |
At the end of the session |
| _utma, _utmb,_utmc,_utmt,_utmz |
Used by Google Analytics to collect, aggregate and analyze data in order to better understand how the site is used and improve site performance. |
Performance |
At the end of the session |
Any other cookies generated by www.memberconnection.com and not present in this table are functional or targeting cookies.
Third party cookies
MC uses services offered by Google and Google Analytics to collect, aggregate and analyze data in order to better understand how the site is used. MC uses these cookies to collect anonymous and aggregated data for a limited time. The data is used, for example, to monitor and analyze site use, improve its functions and more accurately choose content and graphic design, in order to meet visitors' expectations.
Web Beacons
MemberConnection uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Websites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Website or Service tied to the Web beacon, and a description of a Website or Service tied to the Web beacon. For example, MC may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Websites. MC uses Web beacons to operate and improve the Company’s Websites, Services and email communications.
Log Files, IP Addresses, URLs and Other Data
As is true of most Websites, we gather certain information automatically to analyze trends in the aggregate and administer our Websites and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company’s Websites and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyze overall trends, to help us improve our Websites and Services, to track and aggregate non-personal information, and to provide the Websites and Services. For example, MC uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Websites. MC also collects IP addresses from Customers when they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
Social Media Features and Single Sign-on
The Company’s Websites may use social media features, such as the Facebook “like” button (“Social Media Features”). These features may collect your IP address and which page you are visiting on the Company’s Website, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on the Company’s Website to a profile page of yours that is provided by a third party social media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Company’s Website. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features. MC also allows you to log in to certain of our Websites and Services using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form.
Do Not Track
Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Websites’ visited by the user about the user's browser DNT preference setting. MC does not currently commit to responding to browsers' DNT signals with respect to the Company's Websites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. MemberConnection takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
MemberConnection may provide bulletin boards, blogs, or chat rooms on the Company’s Websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. MC is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral program to inform contacts about the Company’s Websites and Services. When using the referral program, the Company requests the contact’s name and email address. MemberConnection will automatically send the contact a one–time email inviting him or her to visit the Company’s Websites. MC does not store this information.
MemberConnection posts a list of Customers and testimonials on the Company’s Websites that contain information such as Customer names and titles. MC obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
Service Providers
Unless described in this Privacy Statement, MC does not share, sell, rent, or trade any information with third parties for their promotional purposes.
MemberConnection Affiliates
The Company may share Data about MC Customers with MC Affiliates for customer support, technical operations and account management purposes.
Business Partners
From time to time, MemberConnection may partner with other companies to jointly offer products, services, or programs (such as webinars or downloadble content) . If you purchase, specifically express interest in, or register for a jointly–offered product, service, or program from or through MC, the Company may share Data about MC Customers collected in connection with your purchase or expression of interest with our partner(s). MC does not control our business partners’ use of the Data about MC Customers that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
MemberConnection does not share Data about MC Attendees with business partners unless the attendee explicitly grants consent for us to do so during the event registration process. If you consent to sharing your information, it will be subject to the business partners’ respective privacy statements.
Third Parties
Section 4 of this Privacy Statement, Website Navigational Information, specifically addresses the information we or third parties collect through cookies and web beacons, and how you can control cookies through your Web browsers. MemberConnection does not share any additional information with third parties without prior written consent (unless it is Compelled Disclosure).
Billing
MemberConnection uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Compelled Disclosure
MemberConnection reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
MemberConnection may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Websites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for MC to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Websites and Services. If you have registered for an account with MC, you may generally update your user settings, profile, organization’s settings or event registration by logging into the applicable Website or Service with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of Your Data associated with your account, please contact your account representative or the customer service team for the applicable Service. For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. If you are an employee of a MC customer, you may also wish to contact your company’s system administrator for assistance in correcting or updating your information.
MemberConnection's Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). MC will not review, share, distribute, or reference any such Customer Data except as provided in the Agreement between MC and Customer, or as may be required by law. The Agreement between MC and Customer may include but is not limited to the Subscription Agreement, Hosting Agreement, Master Agreement, Implementation Agreement, End User License Agreement, Ongoing Services Agreement, and a Work Order. In accordance with the Agreement between MC and Customer, MemberConnection may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law. Additional information about the Company’s privacy and security practices with respect to Customer Data is available in the Security and Architecture Documentation.
MemberConnection acknowledges that you have the right to access your personal information. If personal information pertaining to you as an individual has been submitted to us by a MC customer and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with our customer directly. Because MC personnel have limited ability to access data our customers submit to our Services, if you wish to make your request directly to MC, please provide the name of the MC customer who submitted your data to our Services. We will refer your request to that customer, and will support them as needed in responding to your request within a reasonable time frame.